Topic Nine: Performance Measurement Considerations
Submitted by lev_lafayette on Mon, 10/26/2009 - 12:35Performance measures are metrics that monitor our effectiveness in performing an activity and our efficiency in using resources. Efficiency is the attainment of maximum output with minimum resources. Improved efficiency is achieved if fewer inputs are used to produce a given amount of output, or a given level of input leads to increased output. Effectiveness is concerned with ensuring that the output from any given activity is achieving the desired
results.